intriguing top outsourcing statistics you should know 2025

Businesses sometimes ask other companies to do some of their work. This is called outsourcing. It’s like asking a friend to help you with a chore! Businesses do this to save money and get things done faster and better. Many companies do it, from big computer companies to small new businesses.

This story will discuss the number of companies using outsourcing and what’s happening with it. We’ll look at some cool numbers and facts that might surprise you!

If you like learning about how businesses work or are just curious about jobs and the future, you’ll find out some neat things about how outsourcing changes the world.

Outsourcing Statistics: Here are some cool facts about companies asking other companies for help (outsourcing statistics):

Lots of companies (74 out of 100) ask for outside help to check their own work because they don’t have enough people who know how to do it.
Almost all (92 out of 100!) of the biggest companies ask others to help them with their computers and technology.
Almost everyone (93 out of 100!) who asked for help was happy with the outcome!
In the US, companies will spend almost $200 billion on computer and technology help from other companies this year—that’s a lot of money!
More and more companies are asking for help paying their employees.
Companies are also asking for help with legal stuff. This market is growing super fast!
Small businesses often).
A country called China is the place where most companies go to get help making things and with computer stuff.
More than half of them ask for help keeping their computers safe from bad guys (cybersecurity).
Some companies don’t ask for help because they lack money.

General Outsourcing Statistics

Here are some more facts about companies asking other companies for help (outsourcing):

Most leaders of big companies (72 out of 100) have asked for outside help. Almost half of them asked for help with money, counting, and computers. (source)
Lots of companies (more than 40 out of 100) that don’t ask for help now are thinking about it for next year. (source)
Lots of companies (61 out of 100) ask for help with money, things, and other business tasks. (source)
In the UK, almost half of the companies (46 out of 100) asked for help with advertising this year. (source)
In Poland, nearly all companies (84 out of 100!) asked for help keeping their computer data safe. (source)
In the US, most companies that clean buildings don’t ask for outside help. They wanted to do it themselves. (source)
Lots of companies (74 out of 100) ask for outside help to check their work because they don’t have enough people who know how. (source)
Most companies will use a mix of doing things themselves and asking for outside help for things like hiring people (HR). (source)
Most small businesses (83 out of 100) planned to keep asking for help or even ask for more help this year. (source)
Almost all of the biggest companies (92 out of 100) ask for help with their computers. (source)
Almost half of the companies in the UK (48 out of 100) asked for help this year. This is more than before! (source)
Some companies in the UK (28 out of 100) ask for help with advertising online, and some of those (10 out of those 28) ask for help specifically with advertising on social media. (source)

Here are some more facts about why companies ask for outside help (outsourcing) and how much they spend:

Why Companies Outsource (Outsourcing Statistics):

In the UK, many companies (50 out of 100) ask for help with advertising because they don’t have enough people who know how. Some (14 out of 100) do it to save money. (source)
Almost everyone (93 out of 100) who asked for help was happy with how it turned out! (source)
Lots of companies (71 out of 100) like asking for help with counting money because it gives them more wiggle room and lets them change things easily. (source)
Many leaders who handle money (78 out of 100) say that asking for outside help lets their teams focus on more important things. (source)

How Much Money is Spent on Outsourcing (Outsourcing Statistics):

In the US, companies will spend more and more money on getting help with selling things. (source)
All over the world, companies spend a huge amount of money on asking other companies to do different tasks. This number keeps growing! Most of the money is spent on helping customers and on computers. (source)
Companies around the world will spend a ton of money on getting help with computers this year, and that amount will keep growing. (source)
In the US alone, companies will spend a lot of money on getting help with computers this year, and that amount will also keep growing. (source)
Companies are also spending more money on getting help with buying things they need. (source)
In Canada, companies will spend a lot more money on getting help with computers in the next few years. (source)
Companies are spending more money on getting help with putting information into computers. (source)
Companies are spending a lot more money on getting help with looking at data to find important information. (source)
Companies are spending more money on getting help with managing their papers and documents. (source)
Many of those companies that need help with documents are in Europe. (source)
Companies are spending more money on getting help with their big computer rooms (data centers). (source)
Even governments are spending more money on asking outside companies to help with things like healthcare, schools, and transportation. (source)

(Outsourcing Statistics): Here are even more facts about companies and governments asking for outside help (outsourcing statistics),

Governments ask for outside help for two main reasons: to save money (sometimes up to 20%!) and to make sure they’re doing a good job for everyone.

Here are some more specific examples:

Companies are asking for more help with keeping track of their customers (CRM). This is because they have lots of customers, need to understand information about them, and want to save money. (source)
Companies are also asking for help with their computers at work (desktops). They need help with things like fixing problems and keeping the software up-to-date. (source)
More companies are asking for help with paying their employees. Lots of this is happening in North America. (source)
Companies are asking for help with their help desks – the people you call when you have a problem with your computer or something else at work. (source)
Hospitals and doctors are asking for help with sending bills to patients. (source)
Companies that make video games are asking for help with things like drawing characters, making animations, and programming the game. (source)
Companies are asking for help with legal things. This is growing very fast! (source)
Companies are asking for help with their call centers – the places where people answer the phone when you call a company. (source)
Companies in the US are asking for a lot more help with engineering – building things like bridges and machines. (source)
Companies are asking for help with things like hiring people and managing their employees (HR). Much of this is happening in North America. (source)
Companies are also asking for help with finding new people to hire. (source)
Companies are asking for help with very complicated tasks that require special knowledge, especially in areas like banking. (source)
In the US, companies are spending a little bit more money each year on asking for outside help with different business tasks. (source)
Companies that provide phone and internet services are also asking for more outside help. (source)
Companies are asking for more help with advertising online and with computer technology related to advertising. (source)
Companies are asking for more help with creating computer software in other countries. (source)
Places that do science experiments (laboratories) are asking for more outside help. (source)
This also includes getting help with the products and services used in those science experiments. (source)
Companies that do medical research are asking for more outside help. (source)
Companies are asking for more help with getting things from one place to another (logistics). (source)
This is also happening a lot in the US. (source)
This also includes getting help with the business side of moving things around. This is happening a lot in North America, Europe, and Asia. (source)

(Outsourcing Statistics): Here are even more facts about companies asking for outside help (outsourcing statistics), explained simply:

Companies are asking for more help with keeping track of the money people owe them. (source)
Companies are asking for much more help with making sure their customers are happy. This is growing very quickly! (source)
Companies are asking for more help with checking their work to make sure they are doing things correctly. (source)
Companies are asking for more help with their help desks (the people who answer questions when you have a problem). This is because more companies are starting up, they want to save money on customer support, and they want to help their customers better. (source)
Companies are asking for a little more help with selling things. (source)
In the US, companies are asking for more help with selling things so they can find new customers and sell more. (source)
Companies are asking for more help with creating and fixing computer programs (software). (source)
Hospitals, doctors, and other healthcare places are asking for a lot more outside help. (source)
This includes asking for help with computer technology used in healthcare. (source)
Healthcare companies are asking for help to save money, especially with things like making medicines. (source)
Companies are asking for help with paying their bills. This is happening a lot in North America, Europe, and Asia. (source)
Hospitals are asking for more help with different services, especially in North America. (source)
Companies that make makeup and other beauty products are asking for more outside help with making, packaging, and testing their products. (source)
Companies are asking for help with things like giving information about medicines and medical devices to doctors. (source)
Companies that make medical devices (like heart monitors) are asking for more outside help with making those devices. (source)
Many of these medical devices are things like bandages and other simple tools, and many of the companies helping are in Asia. (source)
Companies are asking for help with protecting their ideas and inventions (intellectual property). (source)
Companies are asking for help with taking care of their customers. (source)
Companies are asking for a huge amount of help with engineering. (source)
Companies are asking for help with writing down what people say (transcription). (source)
Companies that make medicine are asking for more help with researching and developing new medicines. (source)
Companies are asking for help with buying the things they need. (source)
Companies are asking for help with money matters and counting. (source)
Companies are asking for help with creating computer programs in other countries. (source)
Companies are asking for more help with selling and advertising, especially because of things like cloud computing (using the internet to store and use information). (source)
Companies are asking for more help with hiring and managing their employees. (source)
Companies in India are asking for a lot more help with computers. (source)
Companies are asking for more help with using computer programs. (source)

( Global Outsourcing Statistics):

Here are some more facts about companies asking for outside help (outsourcing statistics)

More and more companies are asking for help with counting money (accounting). They are spending more money on this, and more companies are interested in doing it. (source)

A country called Poland is now a popular place for companies to go to get help with making computer programs (software). (source)
Small businesses often ask for help with advertising (marketing), computers (IT), and making things look nice (design). (source)
In China, lots of people got new jobs helping companies with different tasks. (source)
In China, companies will spend a lot of money on getting help with computers, especially with computer tasks. (source)
China is the most popular place for companies to go to get help making things and with computer stuff. (source)
Lots more people searched online for information about asking for help with counting money. (source)

Computer (IT) Help (Outsourcing Statistics):

Some companies are thinking about asking other companies to fill very important computer jobs, like the people in charge of all the computers (CTO, CISO, CIO). (source)
In Europe, more than half of the companies ask for outside help to keep their computers safe (cybersecurity). (source)
In one European country called Luxembourg, even more companies ask for this kind of help. (source)
Companies that check their work (internal audit) have had trouble finding people with the right skills. So, they are asking for more help from outside companies. (source)
Companies are asking for more help with training people about computer safety and finding problems in their computers. (source)

Medicine (Pharmaceutical) Help (Outsourcing Statistics):

Companies that make medicine are starting to ask for more outside help instead of doing everything themselves. (source)
Most companies that make special kinds of medicine (biopharmaceuticals) ask for outside help with testing their medicines. (source)
Many of these companies prefer to ask one outside company to do all the work related to testing new medicines on people (clinical development). (source)
Smaller companies do this even more than big companies. (source)
Most of these companies will probably ask for outside help to find people who want to test new medicines in the next couple of years. (source)

Outsourcing Challenges and Concerns (Outsourcing Statistics)

Here are some things that can be tricky about asking for outside help (outsourcing):

Lots of leaders of big companies (56 out of 100) say they don’t ask for help because they don’t have enough money. But even more (63 out of 100) say they don’t ask for help because they don’t need it right now or they are worried that the outside companies won’t do a good job. (source)
Almost all companies (89 out of 100) say it’s important that the outside company has worked with companies like them before. Lots of companies (84 out of 100) also care about how the outside company keeps their information safe, and some (76 out of 100) care about saving money. (source)
Most leaders (81 out of 100) are worried about computer safety (cybersecurity), and almost all of them (96 out of 100) ask for outside help to keep their information safe. (source)
Half of the leaders say it’s hard to find good people to work for them. (source)

Outsourcing Statistics that Show the Impact of BPOs (Outsourcing Statistics)

Here are some more facts about companies asking for outside help (outsourcing), explained:

Lots of companies (37 out of 100) ask for help with counting money (accounting). (source)
The most common thing companies ask for help with is computers (IT). This is 37 out of every 100 times companies ask for help. (source)
After counting money and computers, many companies (34 out of 100) ask for help with advertising online (digital marketing). (source)
Some companies also ask for help finding new customers and calling them. (source)
Some companies (28 out of 100) ask for help with growing their business to save money. (source)
The things companies most often ask for help with are legal stuff, taxes, hiring people (HR), money stuff, and getting the things they need to make their products. (source)
When it comes to computers, companies often ask for help with keeping their computers safe (cybersecurity), making apps and programs, managing their computer systems, using new technologies, looking at data, fixing apps, and helping people with computer problems. (source)
Small businesses often look for help with advertising (marketing), computers (IT), and making things look nice (design). (source)
When companies try to use online computer systems (cloud infrastructure), many of them (68 out of 100) have problems with the outside companies they ask for help. (source)
Some companies (35 out of 100) are always worried about keeping their information safe when they share it with outside companies. (source)
Even though some leaders are worried, many of them (44 out of 100) are still excited to work with outside companies and share information with them. (source)
Some leaders (22 out of 100) are worried that asking for outside help might make the way their company works feel different in a bad way. (source)

Conclusion (Outsourcing statistics)

To sum it up, asking other companies for help (outsourcing) is still a very important way for businesses to get things done better, save money, and find people with special skills. The facts we talked about show that lots of different kinds of companies use outsourcing for things like computers, helping customers, and advertising.

As the world becomes more connected and everything is becoming more digital, outsourcing is still a great way for companies to grow and stay ahead of their competition. By understanding what’s happening with outsourcing, companies can make good choices to do things better and grow bigger in the future.